Contact us
Questions about WAYINK or our products? We’d be glad to hear from you.
Product support and general enquiries: support@wayink.app
Billing and refunds
For purchase and refund questions: billing@wayink.app
Privacy and data requests
For privacy and data requests: privacy@wayink.app
Security reports
For security reports: security@wayink.app
WayInk help
The following help applies to WayInk. PaceTale and the Activity Data Tool have different availability and data handling.
General support: support@wayink.app
Membership and billing: billing@wayink.app
Privacy: privacy@wayink.app
Security: security@wayink.app
Help us find the issue
Include the approximate time, device, browser, what you tried and the displayed error message. For a payment issue, add a receipt or transaction reference. We do not need your verification code, password, full card number or API keys.
Where is my film?
WayInk processes media on your device. Download or share the result before leaving the page. There is no cloud project library to recover a closed editing session.
Will a share publish my film?
System sharing hands the result to an app you choose. You control the destination app and its publication steps.